Water Waste Fees and Policies
When you sign up for water service with the Las Vegas Valley Water District, you agree to abide by our Service Rules—a contract outlining our rights and responsibilities, as well as those of our customers. Wasting water is a violation of the Service Rules and could result in a water waste fee on your bill and/or termination of service.
Water waste fees are based on meter size and violation history.
| Meter Size | 1st Violation | 2nd Violation | 3rd Violation | 4th Violation | 5th Violation |
|---|---|---|---|---|---|
| 1" or less | $80 | $160 | $320 | $640 | $1,280 |
| Over 1" but less than 3" | $160 | $320 | $640 | $1,280 | $2,560 |
| 3" or greater | $320 | $640 | $1,280 | $2,560 | $5,120 |
Water Waste Process
When water waste is found or reported, the Water District investigates, determines if there is a violation and, if so, issues a violation notice. Customers often don't realize there is a problem and correct it once it's pointed out.
If the violation continues, the Water District assesses a water waste fee on the customer's water bill.
First-time violators may have their fee refunded after taking a Curbing Water Waste class. Customers also may protest the fee and have an independent hearing. Those who have design flaws requiring more time to correct may be offered an extension.
Fees double with additional violations and are assessed consecutively based upon the previous 18-month history for the account.
Appeals
If you receive a water waste fee, there is a hearing process that allows you to appeal whether a fee was properly assessed.
Review the evidence of your violation prior to requesting an appeal hearing. Fax or mail your request for an appeal in writing within 14 days of the date shown on your notice of fee assessment.
An attorney from the Clark County District Attorney's office will act as the hearing officer and will notify you of your hearing date. A decision will be rendered within 10 business days of your appeal hearing.
Requests for appeal must be sent to:
Las Vegas Valley Water District
Water Waste
1001 S. Valley View Blvd.
Las Vegas, NV 89153
Fax: (702) 822-8350
Include the following in your appeal request:
- Customer name and property address
- Date and amount of fee being appealed
- Statement and/or explanation for appeal
- Customer's signature
For more information about water waste policies, please call (702) 822-8571.
Related Information
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