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Occasionally, residents tell us that someone
has asked to enter their home, often to "test the water."
If this happens to you, be alert: this is not a Water District
employee.
While these visitors may give the impression
that they represent the Water District, they are most often salesmen
from private companies and do not work under our authority.
Knowing the difference between a sales pitch and
a visit from the Las Vegas Valley Water District—an authorized
municipal water provider—could prevent you from becoming a
victim of false representation. Here's how to tell a district employee
from an imposter:
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Our employees drive
official vehicles clearly marked with our blue-and-yellow
logo. |
| They will always
wear a photo ID badge with our logo in plain view. (You
might see them in bright green, orange, blue or white shirts.) |
| They won't
ask to enter your home to collect a water sample from your
tap. |
| Our employees will
never request or collect payment at your home. |
If you're concerned about someone who has approached
or called your home regarding your water service, please e-mail
us or call (702) 870-4194 during normal business hours
(Monday through Friday, 8 a.m. to 5 p.m.). After hours, please call
our emergency number at (702) 258-3150.
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