|
When you sign up for water service with the Las Vegas Valley
Water District, you agree to abide by our Service
Rules—a contract outlining our rights and responsibilities,
as well as those of our customers. Wasting water is a violation
of the Service Rules and could result in a water waste fee on your
bill and/or termination of service.
Water waste fees are based on meter size and violation
history, and increase during advanced stages of drought.
Water
Waste Fees: No Drought and Drought Watch |
| Meter Size |
1st
Violation |
2nd
Violation |
3rd
Violation |
4th
Violation |
5th
Violation |
| 1" and less |
$20 |
$40 |
$80 |
$160 |
$320 |
| Over 1" but less than 3" |
$40 |
$80 |
$160 |
$320 |
$640 |
| 3" and greater |
$80 |
$160 |
$320 |
$640 |
$1,280 |
Water
Waste Fees: Drought Alert |
| Meter Size |
1st
Violation |
2nd
Violation |
3rd
Violation |
4th
Violation |
5th
Violation |
| 1" or less |
$80 |
$160 |
$320 |
$640 |
$1,280 |
| Over 1" but less than 3" |
$160 |
$320 |
$640 |
$1,280 |
$2,560 |
| 3" and greater |
$320 |
$640 |
$1,280 |
$2,560 |
$5,120 |
How the process works:
- When water waste is found or reported, the district investigates,
determines if there is a violation and, if so, issues a violation
notice. Customers often don't realize there is a problem and correct
it once it's pointed out.
- If the violation continues, the district assesses a water waste
fee on the customer's water bill.
- First-time violators may have their fee refunded after taking
a water-efficiency course. Customers also may protest the fee
and have an independent hearing. Those who have design flaws requiring
more time to correct may be offered an extension.
- Fees double with additional violations and are assessed consecutively
based upon the previous 18-month history for the account.
Appeals
If you receive a water waste fee, there is a hearing process that allows you to appeal whether a fee was properly assessed.
Review the evidence of your violation prior to requesting an appeal hearing. Fax or mail your request for an appeal in writing within 14 days of the date shown on your notice of fee assessment.
An attorney from the Clark County District Attorney's office will act as the hearing officer and will notify you of your hearing date. A decision will be rendered within 10 business days of your appeal hearing.
Requests for appeal must be sent to:
Las Vegas Valley Water District
Water Waste, M/S 680
1001 S. Valley View Blvd.
Las Vegas, NV 89153
Fax: (702) 822-8350
Include the following in your appeal request:
- Customer name and property address
- Date and amount of fee being appealed
- Statement and/or explanation for appeal
- Customer's signature
For more information about water waste policies, please call
(702) 822-8571.
|
