Skip Navigation

Las Vegas Valley Water District committed and prepared to providing water service during a wide-spread community illness

In light of the emerging COVID-19 issue, the Las Vegas Valley Water District (LVVWD) has temporarily suspended customer shutoffs for delinquent and/or non-payment. The Water District will continue to work with individual customers and those facing financial hardships to establish payment arrangements and provide other customer services.

The Water District offers numerous services online to assist customers and provide remote access to the LVVWD account. Customers can call 702-870-4194 for more information.

The Water District and Southern Nevada Water Authority (SNWA) have implemented their readiness and response plans to help ensure continued water availability to our community. Southern Nevada's state-of-the-art water distribution system can provide water under a number of emergency situations, including COVID-19.

SNWA's water treatment and delivery system consists of two advanced water treatment facilities capable of treating and delivering up to 900 million gallons of drinking water per day. Even under extreme circumstances, provisions are in place to make water available from groundwater wells and/or through other operational strategies.

COVID-19 is primarily transmitted person-to-person–there is no indication that transmission can occur via drinking water supplies.

Southern Nevada's drinking water meet or surpass federal Safe Drinking Water Act standard and is treated using a combination of ozonation, filtration, and chlorination, which are on the leading edge of water treatment processes and effective at removing contaminants from water. Chlorination, which is used throughout Southern Nevada's water distribution systems, is extremely effective at destroying viruses and microorganisms during the water treatment process and maintaining disinfection throughout the water system.