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Claims and risk management

The Water District’s Risk Management Division identifies and performs analysis to identify areas and sources of potential risk to Water District personnel and property. While the Risk Management Division works to minimize potential risks, accidents are going to happen.

When public or private property is damaged by Water District personnel, the Risk Management team handles the investigation and reporting.

Damage may include:

  • Personal injury to non-employees
  • Damage to private property (including other utility services)
  • Damage to public or district property resulting from contract work

Reporting a claim

If you have been involved in an incident concerning the Water District that resulted in injury or damage to property, please report it using our online portal.

Report an Incident

If you have any questions or need assistance, contact Risk Management at 702-822-8391 during regular business hours (Monday through Thursday, 7 a.m. to 6 p.m.).