Concerned about paying your bill? We can help.
As of September 1, 2020, normal billing collections and processes for delinquent and past due accounts are in place. We are continuing to work with customers facing financial hardships to establish payment arrangements.
Notice of proposed changes to Service Rules
The Las Vegas Valley Water District is considering changes to its Service Rules that affect service, water rates, and fees for new man-made lakes, ornamental water features, and recreational water parks. The proposed Service Rules revisions also change the date when previously approved increases are implemented for facilities connection charges.
Public comment regarding the update is open through Nov. 3, 2020. For questions or comments about the proposed changes, email email@example.com or call 702-818-9063.
Guidance for flushing building water systemsWith buildings shut down or infrequently used during the COVID-19 pandemic, water is not circulating through plumbing systems and has become stagnant. As building re-openings occur, business owners, operators and facility managers will need to take necessary steps to ensure the safety of their onsite water systems. Learn more about flushing water systems.
New Low Lake Level Pumping Station protects our water supply
The Low Lake Level Pumping Station doesn't just ensure the stability of our current water supply. It also unlocks opportunities to increase Southern Nevada's share of Lake Mead through partnerships with other states.
You can depend on your water quality
During this challenging time, one thing you don't need to worry about is the delivery and quality of your drinking water.
A message about coronavirus (COVID–19)
COVID–19 is a respiratory illness, like the flu, which is spread person to person—there is no indication that transmission can occur via drinking water supplies.
Southern Nevada’s drinking water is treated using a combination of ozonation, filtration and chlorination, which are on the leading edge of water treatment processes and effective at removing contaminants from water. To ensure your water meets or surpasses drinking water standards, we also monitor water quality around the valley 24 hours a day, 365 days a year.
The Water District does not anticipate any current scenario that would interrupt water availability to our community. Get answers to frequently asked questions.
We are committed to ensuring your water quality, reliability and security because we know you depend upon it every day.
Information about COVID–19 prevention and treatment can be found at the Centers for Disease Control and Prevention’s website.