Concerned about paying your bill? We can help.
As of September 1, 2020, normal billing collections and processes for delinquent and past due accounts are in place. We are continuing to work with customers facing financial hardships to establish payment arrangements.
Guidance for flushing building water systemsWith buildings shut down or infrequently used during the COVID-19 pandemic, water is not circulating through plumbing systems and has become stagnant. As building re-openings occur, business owners, operators and facility managers will need to take necessary steps to ensure the safety of their onsite water systems. Learn more about flushing water systems.
Temporary moratorium issued for Blue Diamond Water SystemA temporary moratorium has been placed on new water permits for the Blue Diamond Water System, as well as permits for expanded water use and water meter size increases. Learn more.
You can depend on your water quality
During this challenging time, one thing you don't need to worry about is the delivery and quality of your drinking water.
A message about coronavirus (COVID–19)
COVID–19 is a respiratory illness, like the flu, which is spread person to person—there is no indication that transmission can occur via drinking water supplies.
Southern Nevada’s drinking water is treated using a combination of ozonation, filtration and chlorination, which are on the leading edge of water treatment processes and effective at removing contaminants from water. To ensure your water meets or surpasses drinking water standards, we also monitor water quality around the valley 24 hours a day, 365 days a year.
The Water District does not anticipate any current scenario that would interrupt water availability to our community. Get answers to frequently asked questions.
We are committed to ensuring your water quality, reliability and security because we know you depend upon it every day.
Information about COVID–19 prevention and treatment can be found at the Centers for Disease Control and Prevention’s website.