Water waste fees and policies
Fees assessed for the first time can be refunded for those who successfully complete our online educational program within 60 days of the fee notice date. To enroll call 702-862-3764 or email water.waste@lvvwd.com.
Customers also may appeal the fee and have an independent hearing. Those who have design flaws requiring more time to correct may be offered an extension.
Fees double with additional violations and are assessed consecutively based upon the previous 18-month history for the account.
Water waste fees
Water waste fees vary depending on meter size, the account's history of violations and the drought stage.
| Meter Size (in inches) | 1st Violation | 2nd Violation | 3rd Violation | 4th Violation | 5th Violation |
|---|---|---|---|---|---|
| 1 or less | $80 | $160 | $320 | $640 | $1,280 |
| Over 1 but less than 3 | $160 | $320 | $640 | $1,280 | $2,560 |
| 3 or greater | $320 | $640 | $1,280 | $2,560 | $5,120 |
Appeals
If you believe you have been incorrectly assessed a fee, please contact the Water District in writing within 30 days of the date shown on your fee assessment notice.
Requests for appeal must be sent to:
Las Vegas Valley Water District
Water Waste, Mail Stop 110
PO Box 99956
Las Vegas, NV 89193
Include the following in your appeal request:
- The customer's name and property address.
- The date of the fee notice and the amount assessed.
- An explanation for the appeal, including whether the customer is appealing the violation, the fee, or both.
- An indication of whether the customer or authorized representative will appear at the hearing in person or via phone, and the identity of any authorized representative.
- The customer's handwritten or typed signature.
For more information about water waste policies, please call 702-822-8571.
Water waste ordinances
Many of the regulations in the Service Rules are supported by city and county ordinances. In addition, Clark County and the City of Las Vegas have developed codes specifying landscaping requirement for new developments and turf limitations.
If a city or county ordinance overlaps or contradicts regulations in the service rules, the service rules will have precedence within the Water District’s service area.
For more information about watering restrictions, see the conservation section within the Service Rules.
The municipality conservation codes are available at Municode.com. For additional information, contact the City of Las Vegas at 702-229-6301 or Clark County at 702-455-4314.