Skip Navigation

Your water meter

A water meter is the device that measures the volume of water used by a customer. The size and location of the water meter depends upon the type of property it serves.

Most of the residential meters for the Las Vegas Valley Water District are located near the front yard or in the front sidewalk. The meter lid will be marked "water" or "LVVWD."

Meter sizes

Most residential water meters are 5/8 to 3/4 inches. Larger homes may have a 1-to-2-inch meter to provide the amount of water needed to serve the property.

In contrast, a large resort hotel with thousands of bathrooms or an industrial complex with numerous businesses require more capacity and pressure, and thus have larger meters.

You can determine the meter size for your property by looking at the top of your Water District bill, which includes the meter number, size, current reading, the date the meter was read, previous reading and usage in thousands of gallons.

An example of where on your water bill you can find your meter size. three-fourths inch size called out for emphasis

Rates and charges vary based on meter size

Water District customers pay for water used as well as service charges from both the district and the Southern Nevada Water Authority (SNWA). The service charges help pay for the construction and maintenance of the water treatment and delivery system.

While everyone pays the same amount for each of the four water tiers in the Water District rate structure, residential and business customers with larger meters may use more water before moving to the next tier.

The threshold levels are higher for larger meters because property owners with large meters paid significantly more in water connection fees when the property was built. These large-meter customers also pay significantly more in Water District daily service charges and SNWA surcharges.

The SNWA infrastructure charge is also based on meter size. The larger the meter, the more a customer pays. This charge funds several large water system projects, including a low lake level pumping station to protect Southern Nevada during severe drought conditions.

Water meter replacements

As part of the Water District’s regular maintenance program, older-generation meters are retired and replaced with new meters to help preserve metering accuracy and ensure compatibility with current meter-reading technology.

Water District customers are not charged for this replacement.

Frequently asked questions about meter replacements

Most meter replacements require a service interruption of only 10 to 15 minutes. In most instances, a service technician knocks on the customer's door to provide prior notice. If there is no answer and the meter is not registering water usage, the technician simply replaces the meter. The Water District strives to notify customers in advance if lengthy interruptions or repairs are anticipated.

A meter replacement does not affect most customers' water bills. However, much like a clock, a mechanical water meter can slow down with age, resulting in a meter that may under-register water consumption over time. When an under-registering meter is replaced, the new meter's improved accuracy may result in higher water bills.

Customers are encouraged to monitor their water bills for several months after a meter replacement. If higher-than-normal water consumption is observed, customers should inspect their property for possible leaks, malfunctioning irrigation devices or faulty indoor fixtures and correct any issues.

As a meter is replaced, water service is temporarily interrupted, which may introduce some air into customers’ plumbing systems. To purge any air, simply run water through a bathtub faucet for a few minutes.
If you notice discolored water or have questions concerning a recent meter replacement, you can contact Customer Care 24 hours a day at 702-870-4194.