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Start or stop water service in Laughlin/Big Bend

Follow the directions below to start or stop water service in Laughlin. Call Customer Service at 702-298-3113 if you have questions.

Start service - new account

If you are new to Laughlin, you will need to visit the Big Bend Water District office at 1520 Thomas Edison Dr. to activate service, or complete the Application for Water Service form.

If you are unable to visit the office, or complete the online form, request activation of service in writing. The request must include:

  • Customer name
  • Service address
  • Mailing address, if different than service address
  • Telephone number
  • Date on which you want service started
  • $100 security deposit or a letter of credit history

Mail the request to:
Big Bend Water District
1520 Thomas Edison Dr.
Laughlin, NV 89029-1600

Start service - previous service account

If you have had previous service with the Big Bend Water District and have established an excellent pay history, you will not need to pay the security deposit. Request service by calling 702-298-3113 or fill out the Application for Water Service form.

Stop service

You must notify the Big Bend Water District by telephone at 702-298-3113, or in person, and provide a mailing address for the closing bill.


The Big Bend Water District is open Monday through Thursday, 7 a.m. to 6 p.m., and is closed weekends and major holidays.


Big Bend customers have several payment options, including the ability to pay online.